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Warranty Registration

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Manufacturer’s Warranty

Our warranty is simple. Unforgettable Fire™ offers a five-year, non-prorated warranty to the original purchaser of a Kimberly™ wood stove heater on all parts except for replacement glass, replacement gaskets, replacement grate/ash pan covers, replacement combustors, misuse or abuse, or improper installation. At its sole discretion, Unforgettable Fire™ will either repair or replace any defective unit to the original purchaser under these terms. The original purchaser shall be responsible for all shipping and handling costs associated with any warranty claims. 

We are unable to warrant the finishes on our stoves as scratches from every day use and cooking spills are beyond our control. As well, stainless steel is known to change color when subjected to high heat.